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Legal Notice & Terms of Service

Last updated: February 2026

Legal Notice

AIWARDEN, S.L., responsible for this website, hereinafter the CONTROLLER, makes this document available to users in order to comply with the obligations set forth in Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE), Official State Gazette No. 166, as well as to inform all users of this website about the conditions of use.

Any person who accesses this website assumes the role of user, committing to the strict observance and compliance of the provisions set forth herein, as well as any other applicable legal provision.

AIWARDEN, S.L. reserves the right to modify any type of information that may appear on the website, without obligation to give prior notice or to inform users of such modifications, with publication on the AIWARDEN, S.L. website being deemed sufficient.

1. Identification Data

Company name: AIWARDEN, S.L.

Tax ID (NIF): B26650945

Registered address: Calle Camino Viejo, 84 Chalet 50, 28109 Alcobendas (Madrid), Spain

Email: info@aiwarden.ai

2. Intellectual and Industrial Property Rights

The website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, the designs, logos, text and/or graphics, are the property of the CONTROLLER or, if applicable, it has a licence or express authorisation from the authors. All the contents of the website are duly protected by intellectual and industrial property regulations, as well as registered in the corresponding public registries.

Regardless of the purpose for which they are intended, the total or partial reproduction, use, exploitation, distribution and commercialisation requires in all cases prior written authorisation from the CONTROLLER. Any unauthorised use is considered a serious breach of the author's intellectual or industrial property rights.

The designs, logos, text and/or graphics not belonging to the CONTROLLER that may appear on the website belong to their respective owners, who are themselves responsible for any possible disputes that may arise regarding them. The CONTROLLER expressly authorises third parties to redirect directly to the specific contents of the website, and in any case to redirect to the main website.

The CONTROLLER recognises the corresponding intellectual and industrial property rights in favour of their holders, and their mere mention or appearance on the website does not imply the existence of any rights or responsibility whatsoever over them, nor does it imply endorsement, sponsorship or recommendation by the CONTROLLER.

3. Exemption of Liability

The CONTROLLER is exempt from any type of liability arising from the information published on its website whenever such information has been manipulated or introduced by a third party external to it or, if it has knowledge thereof, has acted diligently to remove the data or make access to them impossible.

Link Policy

From the website, it is possible to be redirected to content from third-party websites. Since the CONTROLLER cannot always control the content introduced by third parties on their respective websites, it assumes no type of responsibility regarding such content. In any case, it will proceed to the immediate removal of any content that may contravene national or international legislation, morality or public order, proceeding to the immediate removal of the redirection to said website, and bringing the content in question to the attention of the competent authorities.

The CONTROLLER is not responsible for the information and content stored, including but not limited to, in forums, chats, blog generators, comments, social networks or any other medium that allows third parties to publish content independently on the website. However, in compliance with the provisions of articles 11 and 16 of the LSSICE, it makes itself available to all users, authorities and security forces, actively collaborating in the removal or blocking of all content that may affect or contravene national or international legislation, the rights of third parties, or morality and public order.

IP Addresses

The website servers may automatically detect the IP address and domain name used by the user. An IP address is a number automatically assigned to a computer when it connects to the Internet. All this information is recorded in a server activity file that allows subsequent processing of the data in order to obtain solely statistical measurements that make it possible to know the number of page impressions, the number of visits made to the web servers, the order of visits, the access point, etc.

4. Acceptance of Terms

By accessing or using the aiwarden platform and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Services on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.

If you do not agree to these Terms, you may not access or use the Services.

5. Description of Services

aiwarden provides an AI security and governance platform that:

  • Protects AI systems from prompt injection, jailbreak attempts, and other threats.
  • Detects and prevents data exfiltration through AI interactions.
  • Provides governance and visibility over AI usage within organisations.
  • Offers real-time threat detection with configurable security policies.

Services may be provided as cloud-hosted (SaaS) or on-premise deployments.

6. Account Registration

To use certain features of the Services, you must register for an account. You agree to:

  • Provide accurate and complete registration information.
  • Maintain the security of your account credentials.
  • Promptly notify us of any unauthorised use of your account.
  • Accept responsibility for all activities under your account.

7. Acceptable Use

You agree not to use the Services to:

  • Violate any applicable laws or regulations.
  • Infringe on the intellectual property rights of others.
  • Transmit malicious code or interfere with the Services.
  • Attempt to gain unauthorised access to our systems.
  • Reverse engineer, decompile, or disassemble the Services.
  • Use the Services for competitive analysis or to build competing products.
  • Exceed usage limits specified in your subscription plan.

8. Subscription and Payment

8.1 Fees

Access to the Services requires payment of fees as specified in your order or subscription agreement. All fees are quoted in EUR unless otherwise stated.

8.2 Billing

Subscriptions are billed in advance on a monthly or annual basis. You authorise us to charge your designated payment method for all applicable fees.

8.3 Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial periods.

8.4 Price Changes

We may change our fees with 30 days' notice. Continued use after notice constitutes acceptance of new fees.

9. Data Processing

Our processing of personal data is governed by our Privacy Policy. In accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD), your personal data will be processed under the responsibility of AIWARDEN, S.L. For enterprise customers, we offer Data Processing Agreements (DPAs) compliant with GDPR and other applicable regulations.

Your Data

You retain all rights to data you submit through the Services ("Your Data"). You grant us a licence to process Your Data solely to provide the Services. We do not use Your Data to train AI models.

10. Service Level and Support

This website has been reviewed and tested to function correctly. In principle, correct operation can be guaranteed 365 days a year, 24 hours a day. However, the CONTROLLER does not rule out the possibility of certain programming errors, or that force majeure, natural disasters, strikes or similar circumstances may occur that make access to the website impossible.

Service level commitments and support terms are specified in your subscription agreement or our standard SLA.

11. Warranties and Disclaimers

11.1 Our Warranty

We warrant that the Services will perform materially as described in our documentation.

11.2 Disclaimers

EXCEPT AS EXPRESSLY PROVIDED, THE SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Services will detect all security threats or prevent all attacks. Security is a shared responsibility.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • AIWARDEN'S TOTAL LIABILITY SHALL NOT EXCEED THE FEES PAID BY YOU IN THE 12 MONTHS PRECEDING THE CLAIM.
  • IN NO EVENT SHALL AIWARDEN BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
  • THESE LIMITATIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY.

13. Term and Termination

13.1 Term

These Terms remain in effect while you use the Services.

13.2 Termination by You

You may terminate your account at any time through the platform or by contacting us.

13.3 Termination by Us

We may suspend or terminate your access if you:

  • Violate these Terms.
  • Fail to pay applicable fees.
  • Pose a security risk to the Services.

13.4 Effect of Termination

Upon termination, your right to use the Services ends immediately. We will delete Your Data within 30 days unless legally required to retain it.

14. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes via email or through the Services. Continued use after changes constitutes acceptance.

15. Applicable Law and Jurisdiction

For the resolution of all disputes or issues related to this website or activities carried out thereon, Spanish law shall apply, to which the parties expressly submit, and the Courts and Tribunals of the USER's domicile or the place of fulfilment of the obligation shall be competent for the resolution of all disputes arising from or related to its use.

16. General Provisions

  • Entire Agreement: These Terms constitute the entire agreement between you and aiwarden regarding the Services.
  • Severability: If any provision is found unenforceable, the remaining provisions remain in effect.
  • Waiver: Failure to enforce any right does not waive that right.
  • Assignment: You may not assign these Terms without our consent.

17. Contact Us

For questions about these Terms, contact us at:

AIWARDEN, S.L.

NIF: B26650945

Calle Camino Viejo, 84 Chalet 50, 28109 Alcobendas (Madrid), Spain

Email: info@aiwarden.ai

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